{"id":51,"date":"2013-04-15T00:00:00","date_gmt":"2013-04-15T00:00:00","guid":{"rendered":"https:\/\/blog.wtransnet.com\/en\/1313\/04\/15\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/"},"modified":"2016-01-27T16:16:08","modified_gmt":"2016-01-27T16:16:08","slug":"information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department","status":"publish","type":"post","link":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/","title":{"rendered":"Information about other companies, the main reason for calls to the Customer Service Department"},"content":{"rendered":"<p>Among the user queries, the most common ones have to do with information about other associates. Since 1996, Wtransnet has gathered a lot of detailed information on transport and logistics companies in Europe.<br \/>\nThis information is invaluable when is starting new collaborations and finding the best trustful partners.<br \/>\nWtransnet members can know the history and background of a particular company in the industry. Having access to this information provides the security of working only with the best companies.<br \/>\nWtransnet is pioneering and unique in offering the service of Payment Guarantee online. A network of reputable companies has been created, all filtered through the exclusive QAP system (Quality Assurance Policy) that constantly monitors their behaviour and penalizes those breaking the rules through an Audit Committee.<br \/>\nThe Customer Service Department of Wtransnet, composed of a team of 40 people from 7 different countries, answers an average of 25,000 thousand calls per month.<\/p>\n<p>In the words of Silvia Arroyo, Customer Service Director: \u201cThis is one of the most required and valued services by Wtransnet associates. Before making a contract, they can know the history of his client, his transport documentation, the provided references \u2026 In short, our objective is to contribute, as far as possible,\u00a0 to making the contracts more transparent and therefore, we facilitate all the information that is in our possession\u201d.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Among the user queries, the most common ones have to do with information about other associates. Since 1996, Wtransnet has gathered a lot of detailed information on transport and logistics companies in Europe. This information is invaluable when is starting new collaborations and finding the best trustful partners. Wtransnet members can know the history and &hellip;<\/p>\n","protected":false},"author":1,"featured_media":822,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[189,2],"tags":[],"class_list":["post-51","post","type-post","status-publish","format-standard","has-post-thumbnail","","category-blog","category-wtransnet"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Information about other companies, the main reason for calls to the Customer Service Department - Wtransnet Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information about other companies, the main reason for calls to the Customer Service Department - Wtransnet Blog\" \/>\n<meta property=\"og:description\" content=\"Among the user queries, the most common ones have to do with information about other associates. Since 1996, Wtransnet has gathered a lot of detailed information on transport and logistics companies in Europe. This information is invaluable when is starting new collaborations and finding the best trustful partners. Wtransnet members can know the history and &hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/\" \/>\n<meta property=\"og:site_name\" content=\"Wtransnet Blog\" \/>\n<meta property=\"article:published_time\" content=\"2013-04-15T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2016-01-27T16:16:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.wtransnet.com\/en\/wp-content\/uploads\/sites\/3\/1313\/04\/dudas-blog.gif\" \/>\n\t<meta property=\"og:image:width\" content=\"150\" \/>\n\t<meta property=\"og:image:height\" content=\"150\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/gif\" \/>\n<meta name=\"author\" content=\"wtransnet\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"wtransnet\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/\"},\"author\":{\"name\":\"wtransnet\",\"@id\":\"https:\/\/blog.wtransnet.com\/en\/#\/schema\/person\/fceb9548f80ce7f179d676f87807077c\"},\"headline\":\"Information about other companies, the main reason for calls to the Customer Service Department\",\"datePublished\":\"2013-04-15T00:00:00+00:00\",\"dateModified\":\"2016-01-27T16:16:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/\"},\"wordCount\":229,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.wtransnet.com\/en\/wp-content\/uploads\/sites\/3\/1313\/04\/dudas-blog.gif\",\"articleSection\":[\"Blog\",\"Wtransnet\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/\",\"url\":\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/\",\"name\":\"Information about other companies, the main reason for calls to the Customer Service Department - Wtransnet Blog\",\"isPartOf\":{\"@id\":\"https:\/\/blog.wtransnet.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.wtransnet.com\/en\/wp-content\/uploads\/sites\/3\/1313\/04\/dudas-blog.gif\",\"datePublished\":\"2013-04-15T00:00:00+00:00\",\"dateModified\":\"2016-01-27T16:16:08+00:00\",\"author\":{\"@id\":\"https:\/\/blog.wtransnet.com\/en\/#\/schema\/person\/fceb9548f80ce7f179d676f87807077c\"},\"breadcrumb\":{\"@id\":\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#primaryimage\",\"url\":\"https:\/\/blog.wtransnet.com\/en\/wp-content\/uploads\/sites\/3\/1313\/04\/dudas-blog.gif\",\"contentUrl\":\"https:\/\/blog.wtransnet.com\/en\/wp-content\/uploads\/sites\/3\/1313\/04\/dudas-blog.gif\",\"width\":150,\"height\":150},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/blog.wtransnet.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Information about other companies, the main reason for calls to the Customer Service Department\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.wtransnet.com\/en\/#website\",\"url\":\"https:\/\/blog.wtransnet.com\/en\/\",\"name\":\"Wtransnet Blog\",\"description\":\"Wtransnet Blog: Transport and Logistics News in Europe.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.wtransnet.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/blog.wtransnet.com\/en\/#\/schema\/person\/fceb9548f80ce7f179d676f87807077c\",\"name\":\"wtransnet\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/blog.wtransnet.com\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/a05fe32dee93b4aac2b3ec7f2963147f4949dc5f60df7d491cc2199728053e0b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/a05fe32dee93b4aac2b3ec7f2963147f4949dc5f60df7d491cc2199728053e0b?s=96&d=mm&r=g\",\"caption\":\"wtransnet\"},\"url\":\"https:\/\/blog.wtransnet.com\/en\/author\/wtransnet\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Information about other companies, the main reason for calls to the Customer Service Department - Wtransnet Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/","og_locale":"es_ES","og_type":"article","og_title":"Information about other companies, the main reason for calls to the Customer Service Department - Wtransnet Blog","og_description":"Among the user queries, the most common ones have to do with information about other associates. Since 1996, Wtransnet has gathered a lot of detailed information on transport and logistics companies in Europe. This information is invaluable when is starting new collaborations and finding the best trustful partners. Wtransnet members can know the history and &hellip;","og_url":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/","og_site_name":"Wtransnet Blog","article_published_time":"2013-04-15T00:00:00+00:00","article_modified_time":"2016-01-27T16:16:08+00:00","og_image":[{"width":150,"height":150,"url":"https:\/\/blog.wtransnet.com\/en\/wp-content\/uploads\/sites\/3\/1313\/04\/dudas-blog.gif","type":"image\/gif"}],"author":"wtransnet","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"wtransnet","Tiempo de lectura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#article","isPartOf":{"@id":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/"},"author":{"name":"wtransnet","@id":"https:\/\/blog.wtransnet.com\/en\/#\/schema\/person\/fceb9548f80ce7f179d676f87807077c"},"headline":"Information about other companies, the main reason for calls to the Customer Service Department","datePublished":"2013-04-15T00:00:00+00:00","dateModified":"2016-01-27T16:16:08+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/"},"wordCount":229,"commentCount":0,"image":{"@id":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.wtransnet.com\/en\/wp-content\/uploads\/sites\/3\/1313\/04\/dudas-blog.gif","articleSection":["Blog","Wtransnet"],"inLanguage":"es","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/","url":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/","name":"Information about other companies, the main reason for calls to the Customer Service Department - Wtransnet Blog","isPartOf":{"@id":"https:\/\/blog.wtransnet.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#primaryimage"},"image":{"@id":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.wtransnet.com\/en\/wp-content\/uploads\/sites\/3\/1313\/04\/dudas-blog.gif","datePublished":"2013-04-15T00:00:00+00:00","dateModified":"2016-01-27T16:16:08+00:00","author":{"@id":"https:\/\/blog.wtransnet.com\/en\/#\/schema\/person\/fceb9548f80ce7f179d676f87807077c"},"breadcrumb":{"@id":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#primaryimage","url":"https:\/\/blog.wtransnet.com\/en\/wp-content\/uploads\/sites\/3\/1313\/04\/dudas-blog.gif","contentUrl":"https:\/\/blog.wtransnet.com\/en\/wp-content\/uploads\/sites\/3\/1313\/04\/dudas-blog.gif","width":150,"height":150},{"@type":"BreadcrumbList","@id":"https:\/\/blog.wtransnet.com\/en\/information-about-other-companies-the-main-reason-for-calls-to-the-customer-service-department\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/blog.wtransnet.com\/en\/"},{"@type":"ListItem","position":2,"name":"Information about other companies, the main reason for calls to the Customer Service Department"}]},{"@type":"WebSite","@id":"https:\/\/blog.wtransnet.com\/en\/#website","url":"https:\/\/blog.wtransnet.com\/en\/","name":"Wtransnet Blog","description":"Wtransnet Blog: Transport and Logistics News in Europe.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.wtransnet.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Person","@id":"https:\/\/blog.wtransnet.com\/en\/#\/schema\/person\/fceb9548f80ce7f179d676f87807077c","name":"wtransnet","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/blog.wtransnet.com\/en\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/a05fe32dee93b4aac2b3ec7f2963147f4949dc5f60df7d491cc2199728053e0b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a05fe32dee93b4aac2b3ec7f2963147f4949dc5f60df7d491cc2199728053e0b?s=96&d=mm&r=g","caption":"wtransnet"},"url":"https:\/\/blog.wtransnet.com\/en\/author\/wtransnet\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.wtransnet.com\/en\/wp-json\/wp\/v2\/posts\/51","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.wtransnet.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.wtransnet.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.wtransnet.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.wtransnet.com\/en\/wp-json\/wp\/v2\/comments?post=51"}],"version-history":[{"count":0,"href":"https:\/\/blog.wtransnet.com\/en\/wp-json\/wp\/v2\/posts\/51\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.wtransnet.com\/en\/wp-json\/wp\/v2\/media\/822"}],"wp:attachment":[{"href":"https:\/\/blog.wtransnet.com\/en\/wp-json\/wp\/v2\/media?parent=51"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.wtransnet.com\/en\/wp-json\/wp\/v2\/categories?post=51"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.wtransnet.com\/en\/wp-json\/wp\/v2\/tags?post=51"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}